Shipping policy

DRAFT — MERCHANT REVIEW REQUIRED. Complete and approve before publishing.

Chewtopia shipping

Canada: flat-rate shipping is CAD 10, with free flat-rate shipping on orders of CAD 75 or more. Express shipping is CAD 20.

United States: free Standard International shipping on orders of CAD 100 or more. Below the threshold, Standard International rates vary by shipment weight. Express International is a separate paid option.

Other international destinations: shipping zones include an International zone and an All other countries zone with carrier rates. Available destinations and shipping options depend on checkout eligibility; this draft does not promise worldwide delivery.

Processing time: [MERCHANT REVIEW: confirm business days and cutoff times].

Delivery estimates: [MERCHANT REVIEW: confirm estimates by destination and service; do not promise unverified times].

Tracking: [MERCHANT REVIEW: confirm how tracking is provided].

Cross-border charges: [MERCHANT REVIEW: confirm how duties, taxes, and any carrier charges are handled].

Delayed, missing, or damaged shipments: [MERCHANT REVIEW: confirm support process].

Contact: [MERCHANT REVIEW: customer support email].